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Home > Much Better, Thank You, Except for Anthem Dental!

Much Better, Thank You, Except for Anthem Dental!

October 4th, 2010 at 08:12 pm

All my paychecks rolled in over the weekend, and our bank balances look substantially healthier. Even my 45-minute concentrated focus on money last week has paid off with lots of listed items selling and my flex spending reimbursement now happily in hand.

What I am having problems with is my supplemental dental policy. They routinely deny claims on everything, and over the almost two years I've had them,they have paid $O. I've tried to reach them three times in the past week, and I've been on hold each time for over 30 minutes before I gave up in frustration.
I'm planning on having a little chat with the plan rep at our benefits fair on Wednesday, but wonder if this is typical of all supplemental dental. Our provider is Anthem--and I'm pretty darn angry at them right now.

Anyone have a recommendation or further issues with Anthem?

4 Responses to “Much Better, Thank You, Except for Anthem Dental!”

  1. Homebody Says:

    Have you read what your coverage is? That is my first suggestion. When you say supplemental, do you have another dental policy that kicks in first?

  2. My English Castle Says:

    yes, I do have another dental. But Anthem routinely denies everything, even what they say they'll cover. I'm fed up.

  3. Homebody Says:

    Playing devil's advocate, if the primary pays more or the same as secondary would have if they were primary, they may not cover anymore. (I used to do medical billing for 8 years). I can't remember the term for it.

  4. My English Castle Says:

    Another reason to drop them, I guess.

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